Legal Information
TERMS & CONDITIONS
Please read these terms carefully before booking your adventure at Flying Hanuman.
Last updated: February 2026
Welcome to Flying Hanuman
Operated by SKY TREK ADVENTURES Co., Ltd., these Terms and Conditions govern your use of our website, services, and adventure activities. By making a booking or participating in our activities, you agree to be bound by these terms.
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Chamnanthang Co., Ltd.
Cancellation Policy
5 sections
Cancellation Notice
Cancellations are accepted if made at least 24 hours before the scheduled playtime. A 5% processing fee will be deducted from the total amount paid for all cancellations or partial refunds.
24 hours notice required • 5% processing fee
Unintentional Cancellations
For cancellations due to accidents or illness within 48 hours of playtime, a medical certificate is required for a refund.
Medical certificate required within 48 hours
No-Show Policy
If you miss the scheduled pick-up time without prior notification, no refund will be issued under any circumstances.
No refund for no-shows
Date/Time Changes
If you need to change the play date or time on the activity date, an additional transportation fee will apply based on your new location within Phuket.
Additional transport fee may apply
Third-Party Purchases
If you purchased tickets from a third-party distributor or agent, their cancellation policy may differ. Please contact them directly for details.
Contact your booking agent for their policy
Contact Information
Have questions about these terms? Get in touch with us.
Flying Hanuman
SKY TREK ADVENTURES Co., Ltd.
play@flyinghanuman.com+66 81 979 2332
89/16 Moo 6, Namtok Kathu, Wichitsongkram Road, Kathu, Phuket 83120