Cancellation Policy

  1. Cancellation will be accepted when it initiated at least 24 hours before the play time.
  2. In case of unintentional cancellation such as accident, fever, the guest needs to providing a medical certificate or related document to get the refund of the purchase.
  3. No show on the pick-up time and no notification in advance will be resulting no refund can be given in any case.
  4. Changing the Play Date or Play Time will be charged 300 baht/person on a pick-up zone and 500 baht/person if out of transfer zone area.
  5. If you purchasing the ticket Not from our website the cancellation policy may be different as it will be depending on the distributor/agent itself.